Return Policy
Eligibility for Returns
- Returns must be made within 14 days of delivery.
- Items must be unused, unwashed, and returned in their original packaging, with all tags and accessories included.
- To qualify for a refund, all items must be returned in their original, pristine condition.
- Given the delicate nature of silk, we cannot accept returns of items showing any signs of wear, damage, or alteration.
Refund Policy
- Once we receive your returned item, we will carefully inspect it to ensure it meets our return conditions. You will then be notified by email.
- If your return is approved, your refund will be processed to your original payment method.
- Original shipping costs are non-refundable. Return shipping costs are the customer's responsibility, unless the item received was damaged, defective, or incorrect.
Non-refundable
- Any item not in its original condition, with damaged or missing parts for reasons not due to our error.
- E-Gift Cards
- Any item that is returned more than 30 days after delivery
- Items on sale
To initiate a return, please contact us by phone or email, providing your order number and the reason for your return. We’ll be happy to guide you through the process and provide you with the necessary return instructions.
